Pro won't load on Android 5.1/icon missing after upgrade

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Pro won't load on Android 5.1/icon missing after upgrade

Post by maxr on Fri Apr 08, 2016 10:04 am

Hi: Android 5.1 loaded Soundabout - worked. Paid for Pro version - worked. Pro Icon disappeared after upgrade (I think). Deleted and Reinstalled Soundabout - worked, icon visible. Reinstalled Pro - no icon visible on home screen, although app claims to be installed. PlayStore still says I bought Pro, and have tried deleting and reinstalling both, no difference. Can't find an app tray on this version of OS, so can't drag it to homepage from there. Ideas please to get Pro back or reinstate icon if that's the problem?

Thanks, Max

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Re: Pro won't load on Android 5.1/icon missing after upgrade

Post by SoundAbout on Tue May 24, 2016 3:21 am

Try this.

1) Go into phone settings
2) Press on apps
3) Scroll to Google Play Store, and press it.
4) Press clear cache, clear data, force stop

1) Go into phone settings
2) Press on apps
3) Scroll to SoundAbout, and press it.
4) Press clear cache, clear data, force stop

1) Go into phone settings
2) Press on apps
3) Scroll to SoundAbout Pro, and press it.
4) Press clear cache, clear data, force stop

New versions have just been uploaded to Google play that will address various issues newer versions of Android

You can get them now from the Beta section located here (need a login to the message board). There is also Betas for SoundAbout and SoundAbout Pro.
http://soundabout.userboard.net/f8-download-beta-versions

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