Cant access the program

View previous topic View next topic Go down

Cant access the program

Post by Crash758 on Wed Dec 16, 2015 12:05 pm

First, I have been using this app for almost a year. It has solved many of my issues I had when using bluetooth in various vehicles. However, I noticed on the last update (after restarting my phone) that the announce caller id feature stopped working. So, I went to access the app setting (Im using a Samsung Note 4) and when I tapped on the app it froze my phone up. I then restarted my phone and tapped on the app for the license key and it checked for the license, blinked the screen like it was going to open the app, and then went back to original screen where my apps are all listed. I could not access the program settings. So, I followed the advice in a recent post and deleted the data, deleted the cache (on both the license key app and the soundabout app) and then uninstalled the app. I then reinstalled the free soundabout app and then used it to access the program settings and it worked without any problem. I then re-installed the license key app and boom. It went back to freezing my phone up and checking for the license key and still not being able to access the program settings. But, it still seems to work as the announce caller id is working (albeit it used to announce right before the phone actually rang, but this might be a setting somewhere, it now announces 5-7 seconds into the ring). I also have used it in two vehicles via bluetooth and the sound is going to the car speakers and not the phone.

I am not sure if I am doing something wrong or my license key somehow got deleted, I am just looking for advice. I just would like to access the program and settings, but for now I have to delete the apps and then reinstall the basic app just to access any program settings.

Thanks.
~Mike

Crash758

Posts : 2
Join date : 2015-12-14

View user profile

Back to top Go down

Re: Cant access the program

Post by SoundAbout on Wed Dec 16, 2015 11:57 pm

The issue has been found. It was a permission issue.

The new version has been upload to Google Play.

You can download the latest now here:
http://soundabout.userboard.net/f8-download-beta-versions

SoundAbout
Admin

Posts : 1492
Join date : 2013-04-26
Location : Boston, MA

View user profile http://soundabout.userboard.net/

Back to top Go down

Re: Cant access the program

Post by Crash758 on Thu Dec 17, 2015 1:04 pm

Thank you!! It is working again now...

Crash758

Posts : 2
Join date : 2015-12-14

View user profile

Back to top Go down

Re: Cant access the program

Post by SoundAbout on Fri Dec 18, 2015 10:05 pm

Excellent. Thank you.

SoundAbout
Admin

Posts : 1492
Join date : 2013-04-26
Location : Boston, MA

View user profile http://soundabout.userboard.net/

Back to top Go down

Re: Cant access the program

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum