License not found?

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License not found?

Post by mxpxrobbie on Mon Nov 04, 2013 8:43 pm

Hi, all of a sudden it's not finding my license. I tried uninstalling both and reinstalling with restarts to no avail. Help please!

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Re: License not found?

Post by SoundAbout on Tue Nov 05, 2013 1:14 am

Have you reset the phone, changed Gmail accounts or anything like that recently?

Also, try going into phone settings, manage apps, find Google Play, click it. The clear cache, clear data, force stop.
Press the back button.
Find SoundAbout, click it. The clear cache, clear data, force stop.
Press the back button.
Find SoundAbout Pro, click it. The clear cache, clear data, force stop.
Restart the phone. Then try it and see if everything syncs up again.


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Re: License not found?

Post by mxpxrobbie on Tue Nov 05, 2013 12:50 pm

That worked, thanks so much!

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Re: License not found?

Post by SoundAbout on Tue Nov 05, 2013 12:53 pm

OK, great! Thanks.
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